Employee Assistance Program

What is an Employee Assistance Program?

Personal issues, planning for life events or simply managing daily life can affect your work, health and family. Your Guidance Resources program provides support, resources and information for personal and work-life issues.

Plan Rules:

  • Eligibility: All Madison County School employees, spouse, and children up to age 26

  • Coverage through OneAmerica

  • Provides support, resources, and information for personal and work-life issues

  • CALL 1.855.387.9727 or visit Guidanceresources.com, Web ID: ONEAMERICA3


The program is company-sponsored, confidential and provided at no charge to you and your dependents.
This flyer explains how GuidanceResources can help you and your family deal with everyday challenges.

EAP Highlight Sheet

Call Your ComPsych GuidanceResources program anytime for confidential assistance.

Call: 855.387.9727

TDD: 800.697.0353

Go Online: guidanceresources.com

Your company Web ID: ONEAMERICA3

Phone: 866-433-7661

Fax: 770-394-0333

The Madison County Schools' Benefit Portal is provided for illustrative purposes only. Actual benefits, services, premiums, claims processes and all other features and plan designs for coverage offered are governed exclusively by the provider contract and associated Summary Plan Description (SPD). easy.